There are a couple of things you need to check to ensure you always get the best experience using your Smartphone on the 2degrees network.
With Smartphones, there can quite often be regular software updates. These updates can range from security fixes, to OS upgrades/enhancements. It’s important to keep your device up to date to make sure it is secure and operating at its best.
To maximise your national mobile data coverage on 2degrees (access to the Internet, email and MMS messaging), you may need to check that data roaming is enabled on your phone or device. There are no additional charges associated with this within New Zealand. You may also need to change your 2degrees network settings for Internet access.
Please note that by setting up data roaming your handset will also be able to access the Internet when you travel overseas, so you may want to reverse these steps to avoid international data roaming charges.
Here are the steps to set up data roaming for some specific devices:
Android – Navigate to your mobile network settings and ensure Data roaming is on.
Windows Phone – Depending on the version of Windows phone your device is running, data roaming can be checked and turned on as follows:
Other – Check under Settings and look for a data roaming option and turn it on.